Income management

Do you struggle to manage your income properly and pay bills on time? You're not the only one! Fortunately, there is a simple solution: Income Management.

With income management you ensure that fixed costs are always paid on time. This way you can be sure that you never have extra costs (for example from fines for paying too late) and you are not cut off from gas, water and light.

Types of Income Management

Frequently Asked Questions

You do not have to be in debt to apply for Income Management. For example, do you find it difficult to handle money? Then Income Management can offer a solution. You can choose to have all or part of your income managed by W4AwBank New York. There are costs associated with Income Management, but for people with a low income the municipality sometimes wants to pay these costs. You can find more information about this topic on the Income Management page .

How much household money is available depends on your family situation and the amount of the fixed costs.

Yes, you have a permanent contact person at Income Management.

You can cancel the Income Management in writing. Make sure that your signature (and possibly that of your partner) is on the cancellation. The notice period is one calendar month. Suppose your cancellation was received by us on November 15, then the month of December is the cancellation period and the management will be terminated on January 1.

The money will be in your account within two working days.

You can view the most current balance yourself at any time of the day via MyBank Convenience. If there is sufficient balance in your account, you can request us to make the payments.

Unfortunately, we cannot automatically transfer all incoming funds to the accounts of customers. Therefore, take into account a processing time of two days.

Together we would like to prevent a reduction in income from having negative consequences for payments or your debt settlement. Therefore, inform us quickly if anything changes to your income.

Unfortunately, it is not possible to make payments earlier than set dates. This is because the payments are made automatically.

Via My Bank Convenience you have access to the current balance on your account and the reservations 24 hours a day. You can also submit changes and submit payment requests with My Bank Convenience.

You can submit a payment in writing, by e-mail or with the help of My Bank Convenience . Unfortunately, it is not possible to pass on a payment by telephone, because an error can creep into the process faster.

You can view the most current balance at any time of the day via My Bank Convenience . As soon as there is sufficient balance in your account, you can request us to make the payments.

We advise you to consult the statements via My Bank Convenience. With exception we can send copies of a specific period by post on request. The costs we charge for this are $ 3.

On request we can send an email with an overview of your payments over a certain period. The costs that we charge for this are $ 5.

You can also request an overview of your payments free of charge via My Bank Convenience. Via the button 'My credits and debits' you can enter the desired search results. For example, you can check how many payments have been made to a specific beneficiary in a year.

Yes, there are options to adjust your Income Management. We advise you to discuss any phasing-out of your Income Management with your budget manager. There are no costs associated with phasing out.

In My Bank Convenience you can see whether your living allowance has been transferred. You can see this under the heading 'Reservations'.

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