CivicPlus dives into digital permits and licenses

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CivicPlus, which builds websites and software for local governments, has launched a new product to manage permits, planning, zoning, business licenses, code enforcement and fire inspections through a single interface .

The tool provides “end-to-end documentation, workflow management, and public engagement functionality for code enforcement officers, public works managers, community development officers, firefighters and other local government leaders,” according to a press release for the product.

The Kansas-based company, which has private equity backing and has acquired several smaller government tech companies in recent years, designed the new tool either as a standalone purchase for local state agencies or to work “in tandem.” with other Civic Plus Products.


“CivicPlus’ mission is to help make local government work better,” Brian Gilday, the company’s general manager for the new solution, said in the statement. “We realized, however, that we were not doing enough to support code enforcement officers, enabling directors and public works officers to authorize, issue licenses and manage documents related and public engagement workflows.”

The company has more than 7,500 local governments as customers.

The launch of the new product not only represents the latest advancement in the world of government technology to help public bodies move away from paper-based processes, but also CivicPlus’ latest effort to gain more market share when it comes to the work related to municipal tasks.

Last year, for example, the company bought Municipal Code Corporation, better known as Municode. The company, which has been in business since the 1950s, had a long history of printing physical codebooks and eventually hosted the codes of almost 4,000 local governments online.

“There is no going back to paper processes,” Gilday said. “Residents want to digitally interact with their local leaders, and busy department heads need online tools to collect, store and route inspection, code enforcement and permitting information obtained in the field by residents. contractors and other experts.”

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