TeamViewer’s new addition to its Frontline augmented reality platform, AiStudio, allows companies to train AI models for image and object recognition, without requiring users to have programming skills.
The remote connectivity software provider, founded in 2005 and based in Goppingen, Germany, introduced AiStudio on May 3.
Supporting Frontline with AI technology was the natural next step for the vendor in the evolution of the platform, which already had a built-in AR base, according to TeamViewer.
For now, the predefined applications for AiStudio are Quality Assurance and Occupational Safety. For example, AiStudio can check whether workers are wearing hygienic gloves correctly and whether products are damaged or assembled correctly.
The next evolution
AiStudio represents an evolution for TeamViewer and AR, said Thomas Brannen, virtual and augmented reality analyst at OnConvergence.
The first step is to get a correct AR.
It’s important to use augmented reality to effectively capture video and data, then send it to a remote technician who overlays the data in the user’s glasses or AR device, he said. With the basics of AR technology established, it’s time to start combining AI and AR, Brannen said.
For example, in a warehouse, workers placing products on shelves could see where to place items. People receiving the inventory could be directed to the exact location to find it. This would be especially useful for new hires or trainees, according to Brannen.
“AI will be an essential part of AR in the future,” he said. “We want to be able to put the glasses on and make them smart. Without all that, you’re just looking at a piece of equipment.”
Meanwhile, other AR vendors are also moving towards this natural progression of intelligence in AR by incorporating AI, Brannen noted.
These include TeamViewers competitors such as Microsoft with its HoloLens Two glasses, enterprise AR provider Magic Leap, Google and Amazon.
AI and AR
For applications involving computer vision and visually identifying whether a worker is wearing protective gear correctly, AiStudio makes sense for companies using TeamViewer’s Frontline platform, said Gartner analyst Tuong Nguyen.
“Vision has very broad uses,” Nguyen said.
However, quality assurance and workplace safety applications may not be a company’s particular focus with AR and AI, so potential customers will need to consider whether the benefit justifies the investment. did he declare.
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Since AR is an experience and a way to interact in the digital world, organizations will soon have to figure out how it will fit into their larger strategy and what applications, if any, will work for them, Nguyen said.
Additionally, AR and AI are still in their early stages of maturity, according to Nguyen.
“AR is by far not perfected yet,” he said. “You don’t use it on a daily basis. Same thing with AI. AI is very specialized. The challenge is to make it more widely applicable.”
Making AR and computer vision applicable to more uses will make them more practical for different industries, tasks and applications, such as digital twinsvirtual representations of physical objects.
TeamViewer customers with a Frontline license now have access to both features of AiStudio.